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PRIVACY POLICY

MID HOUSE OF DIAMONDS Effective Date:  April 2024

introduction

Welcome to MID House of Diamonds. This Privacy Policy explains how MID House of Diamonds (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website www.middiamonds.com (“Site”) and our associated applications (“Apps”). This policy is accessible from the footer of every page on our Site, within the settings menu of our Apps, and is applicable to all interactions on our Site and Apps, as well as any services and products offered through them.

Compliance with Laws and Regulations

This Privacy Policy is crafted in compliance with applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other data protection laws that might be applicable based on your location and our operations.

Information Collection - Personal Identification Information

We collect Personal Identification Information (PII) from Users in various ways associated with activities, services, features, or resources we make available on our Site and Apps. This may include, but is not limited to, a user’s name, email address, and phone number when Users:

  • Sign up for an account
  • Subscribe to a newsletter
  • Make a purchase

Users can visit our Site anonymously. However, refusing to supply PII may prevent them from engaging in certain Site and App-related activities. We collect PII based on user consent and as necessary to fulfill our contractual obligations or comply with legal requirements.

Non-Personal Identification Information

We also collect non-personal identification information about Users whenever they interact with our Site and Apps. This includes the browser name, type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized.

Cookies and Tracking Technologies

Our Site and Apps use “cookies” and other tracking technologies (e.g., web beacons, pixel tags) to enhance User experience and improve our services. These technologies are used for:

  • Keeping track of Users’ preferences and authenticated sessions
  • Analyzing site traffic and trends
  • Delivering and improving our content and advertisements

Users can set their web browser to refuse cookies or to alert them when cookies are being sent. Please note that some parts of our Site and Apps may not function properly without the aid of cookies.  Users can configure their web browser to refuse cookies or to alert them when cookies are being sent.

Data Processing Details
  • Data Collection Methods: Information is collected through forms, cookies, and during app usage.
  • Purpose of Data Processing: Data is used for customer service, to personalize user experience, to fulfill service requests, and to conduct marketing and analytics.
  • Data Deletion Requests: Users may request deletion of their data by deleting their account as seen at the lower part of this page.
Use of Information

The information we collect helps us:

  • Deliver the services and support or carry out the transactions you have requested
  • Send communications to you, such as your transaction status, information about products and services available from MID House of Diamonds, event announcements, and administrative messages.
  • Customize, analyze, and improve our products, services (including the content and advertisements on our Site), technologies, communications and relationship with you
  • Enforce our conditions of sale, website terms, and/or separate contracts (if applicable) with you
  • Prevent fraud and other prohibited or illegal activities.
  • Protect the security or integrity of our website, our business, or our products or services
Sharing of Personal Information

We do not sell, trade, or rent Users personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may also disclose your personal information:

  • To our third-party service providers that provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services.
  • To third parties, to permit them to send you marketing communications, consistent with your choices.
  • By law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of MID House of Diamonds, (iii) act in urgent circumstances to protect the personal safety of users of the Site, Apps, or the public, or (iv) protect against legal liability.

 

Security of Your Information

We use appropriate technical and organizational security measures to protect the information we collect and process about you. Despite our efforts, no website, internet transmission, computer system, or wireless connection is completely secure. We encourage our Users to take steps to protect personal information by, for example, closing all web browsers after using our Site or Apps.

Data Deletion Requests

We are committed to ensuring that you have control over your Personal Identification Information (PII). If you wish to delete your account and the associated data, you have the following options:

  1. Through the App:
    • Log into your account.
    • Navigate to the settings menu.
    • Select ‘Delete Account’.
    • Follow the prompts to confirm the deletion.
    • Please note, deleting your account will remove all personal data associated with it from our servers.
  1. Via Email Request:
    • If you prefer, you can also request the deletion of your data by sending an email to [email protected]  with the subject line “Data Deletion Request”.
    • Please provide your account details and any other information required to verify your identity. This helps protect your privacy and ensures that requests are fulfilled for the correct user.
    • Once your identity is verified, we will proceed with deleting your data and confirm once it has been completed.

Data deletion requests are processed as quickly as possible, usually within 30 days of verification. If there are any delays or additional information needed, we will communicate these details to you.

Third Party Websites

Our Site and Apps contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Acceptance of These Terms

By using this Site and our Apps, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or Apps. Your continued use of the Site and Apps following the posting of changes to this policy will be deemed your acceptance of those changes.

Consistency with Other Policies

This Privacy Policy does not override any terms in our Terms of Service and is consistent with all other policies and terms applicable to our services.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

How to

Delete your account

IN ORDER TO DELETE YOUR MID APP ACCOUNT, PLEASE LOGIN INTO THE APP AND  FOLLOW THIS NEXT INSTRUCTIONS:
smartphone with the MID House of Diamonds app open & MID House logo
1. CLICK YOUR NAME AT THE TOP OF THE MENU.​
delete MID APP ACOOUNT
3. CLICK “DELETE MY ACCOUNT” BUTTON.​​​
delete MID APP ACOOUNT3
2. CLICK 3 DOTS SIDE MENU ON THE RIGHT.
delete MID APP ACOOUNT2

1. Login your MID APP account.

2. Click your name at the top of the menu.

3. Click 3 dots side menu on the right.

4. Click “Delete My Account” button.

3. CLICK “DELETE MY ACCOUNT” BUTTON.​​​
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